CHILD CARE, SNAP/MEDICAID ELIGIBILITY INCOME MAINTENANCE TECHNICIAN

POSITION CLASSIFICATION DESCRIPTION

Montezuma County Department of Social Services has an opening for one Child Care, SNAP/Medicaid Income Maintenance Technician.

Applications may be obtained from MCDSS, or online at www.montezumacounty.org.  Applications accepted until filled.     Questions please call 970-564-4138.   AA/EOE

Please see complete position description below:

Job Title:       Child Care/SNAP/Medicaid Eligibility Income Maintenance Technician 

Reports To:   Child Care Supervisor

FLSA Status: Full-time, non-exempt

Department:  Social Services

Salary:             $18.62 per hour, D.O.E., plus Health, Dental, Vision, Life, EAP, HSA Insurance, 10 paid Holidays, Paid Annual and Sick Leave and a 401K match.

SUMMARY:

The Child Care/ Eligibility Income Maintenance Technician determines initial and ongoing eligibility for Child Care, Supplemental Nutrition Assistance Program (SNAP) and Medicaid. Responsible for data entry into the state CHATS system and the state CBMS system for initial and continual case management.

ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: (The following statements are illustrative of the essential functions of the job and do not include other assigned duties)

• Interviews applicants in person or by phone to determine eligibility, based on income, financial resources, household composition, employment status and expenditures
• Conducts research to verify child support, social security and unemployment payments
• Identifies households in need of expedited services
• Review applications for accuracy and completeness
• Assists clients in completing forms and obtaining necessary documentation
• Reviews RRR’s for ongoing eligibility, and updates information into state system in a timely manner.
• Researches wage data reports to determine and compute fund recoveries and referrals for fraud investigations; documents and calculates recoveries and retroactive payments.
• Participates in County mediation; prepares report for, attends and testifies at state evidentiary hearings for clients’ appeals
• Explains to applicants all rules, regulations, rights to appeal, budgeting cycles and eligibility requirements
• Advises applicants of his/her rights and responsibilities and explains reasons for denial or certification
• Processes redeterminations every six months for ongoing eligibility, and updates information into state system in a timely manner
• Communicates to applicants and clients the purpose and expectations of the Montezuma County Department of Social Services
• Prepares paperwork, data entry functions, and other processes in accordance with State and County rules, regulations and policies; implements the Quality Assurance Program by ensuring accuracy and timeliness of work
• Attends and participates in staff meetings, trainings and educational workshops

Education:

Graduation from High School or GED Equivalent

Experience:

Two years full time responsible work experience.

Special Requirements:

Valid Colorado Driver’s License and satisfactory driving record. Must pass background check, drug screen and motor vehicle record check.

Required Knowledge, Skills and Abilities:

• Working knowledge of public assistance rules, regulations and procedures
• Record keeping, filing and preparing clear and concise reports, correspondence and other written materials
• Correct English usage, including spelling, grammar, punctuation, and vocabulary
• General office procedures, policies and practices, as well as basic knowledge of standard office equipment to include computer, fax machine, copier, and telephone
• Must be able to have a good working relationship with the DSS eligibility staff. Must be able to communicate orally and in writing with internal staff, citizens, and other departmental staff in order to give and receive information in a courteous manner
• Ability to effectively plan, schedule and organize
• Ability to assess situations and make prudent and appropriate decisions; ability to apply conflict resolution and problem solving skills
• Maintain regular and punctual attendance
• Ability to act with discretion, maintain confidentiality and be professional

Office Technology/Computer Skills:

Must be able to effectively use modern office technology and equipment, including computers, calculators, telephone, copiers with scanning and faxing capabilities. Must have extensive experience in word processing, database manipulation, and email with a high degree of accuracy. Must be able to learn the software and programs related to the position and the County.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk and hear. The employee frequently is required to sit and stand for long periods of time; use hands and fingers to handle or feel; and reach with hands or arms. The employee is required to stand; walk; climb or balance; twist; stoop, kneel, crouch or crawl. Must be able to respond to the customers’ needs and perform tasks requiring extensive hand and eye coordination. Dexterity of hands and fingers to operate a computer keyboard, mouse and other devices and objects. The employee must frequently lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus. Ability to work extended shifts and attend training when asked and the ability to work in stressful situations

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. This job operates in a professional office environment. This role routinely uses standard office equipment such as computers, phones, photocopiers, filing cabinets and fax machines. Ability to tolerate and be productive in a quiet to moderate noise level in the work place. Employee will have periodic exposure to hazards in the field such as driving and inclement weather and potentially hostile clientele. Exposure to computer screens. May be exposed to potential communicable health conditions and angry, hostile, frustrated individuals and those with behavioral and/or cognitive challenges.

USE OF THIS JOB DESCRIPTION

THIS JOB DESCRIPTION DOES NOT CONSTITUTE AN EMPLOYMENT AGREEMENT BETWEEN THE COUNTY AND THE INCUMBENT IN THE POSITION.

Nothing in this position description restricts Montezuma County Department of Social Services’ ability to assign, reassign or eliminate duties and responsibilities of this job at any time. The description reflects Montezuma County Department of Social Services assignment of essential functions. It does not prescribe or restrict the tasks that may be assigned. Critical features of this job have been described. Those features may change at any time due to reasonable accommodation, as the needs of the Department change or other reasons deemed appropriate by Montezuma County Department of Social Services.

I have received the Child Care, SNAP/Medicaid Eligibility Income Maintenance Technician job description on ____________. I understand that I am to become familiar with its contents.

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